Citizens Academy

How to use the Learners Hub

The Learner Hub is your main learning area on Citizens Academy. It is where you can find the courses, communities and resources that are available to you.

What you can find in the Learner Hub

Depending on what you have enrolled in, your Learner Hub may include:

• Your courses

• Learning resources

• Community spaces

• Events or activities

• Messages or updates

• Links to continue your learning

Think of the Learner Hub as your home page for learning.

Opening the Learner Hub

After you log in, you may be taken directly to the Learner Hub.

If not, look for a menu option such as:

• Learner Hub

• My Learning

• My Dashboard

• Library

• Courses

The wording may vary slightly, but it will usually be the area where your enrolled learning appears.

Finding your course

Inside the Learner Hub, look for the course you want to start or continue.

Select the course title or image to open it.

If you are enrolled in more than one course, you may see several course cards listed.

Using the Learner Hub with confidence

You do not need to complete everything at once. The Learner Hub is there to help you return to your learning when you are ready.

You can log out and come back later. When you log in again, your learning should still be available.

Learning at your own pace

You do not have to rush. You can pause, rewatch videos, reread information and return to lessons when needed.

Key message

The Learner Hub is the place to go when you want to find your courses, continue learning or access your Citizens Academy community.

Last updated: 7 June 2026