Citizens Academy
A simple guide to using Citizens Academy
A simple guide to using Citizens Academy
Once you have enrolled on a course, you can open it and begin working through the lessons.
Log in to your Citizens Academy account and go to your Learner Hub or course library.
Find the course you want to study and select it.
This will open the course area, where you can see the lessons or modules available to you.
Courses are usually organised into sections, modules or lessons.
You may see different types of learning activities, such as:
Text to read
Videos to watch
Downloads to open
Quizzes or questions
Tasks to complete
Discussion or reflection activities
Select the first lesson to begin.
If you leave the course and return later simply click "Resume course".
Your progress may be saved, so you can carry on from where you stopped.
Some lessons may have a button that allows you to mark the lesson as complete.
This helps you keep track of what you have already done.
If you are unsure whether a lesson is finished, check whether there is a tick, progress bar or completion message.
You do not have to rush. You can pause, rewatch videos, reread information and return to lessons when needed.
To continue a course, log in, go to your Learner Hub, open the course and select the next lesson.
Last updated: 7 June 2026